iPhone repair specialists · Newcastle, Sunderland & Heaton
iPhone repairs without the long wait
Cracked screen, poor battery life, charging problems or a phone that has stopped working? JD Phones provides professional iPhone repairs across Newcastle, Sunderland and Heaton. Most common repairs can be completed the same day, with UK-wide mail-in repair available if you cannot visit one of our stores.
- Clear pricing before repair
- Same-day repairs available
- Walk-in or UK mail-in service
Common repairs
From 60 minutes
Repair guarantee
Lifetime cover
Repairs available across 3 local stores
What is wrong with your iPhone?
Not sure which repair you need? That is fine. Our technicians can inspect your iPhone, identify the fault and explain your repair options before anything is carried out.
01
iPhone Screen Repair
A cracked screen is not the only reason to replace an iPhone display. Black screens, touch problems, flickering and damaged glass can all affect how your phone works.
We can help with:
- Cracked or damaged screens
- Touchscreen faults
- Display problems
- Black or flickering screens
- Post-repair testing
02
iPhone Battery Replacement
If your iPhone no longer lasts through the day, switches off unexpectedly or takes longer to charge, the battery may need replacing.
We check the battery and charging performance first, then recommend the appropriate repair.
We can help with:
- Fast battery drain
- Poor battery health
- Unexpected shutdowns
- Battery replacement
- Charging performance checks
03
iPhone Charging Port Repair
A phone that only charges at certain angles or refuses to recognise a cable can have a damaged or blocked charging port.
We inspect the port before recommending a repair, as cleaning or a connection issue can sometimes be the cause.
We can help with:
- Charging port faults
- Loose cable connections
- Intermittent charging
- Port inspection
- Charging tests
04
iPhone Camera & Audio Repair
Camera, microphone and speaker faults can make an otherwise usable iPhone frustrating to use. We diagnose the affected component and test the relevant functions after repair.
We can help with:
- Blurry or faulty cameras
- Microphone problems
- Speaker faults
- Call audio issues
- Camera and audio testing
05
iPhone Back Glass & Housing Repair
A badly damaged rear glass panel can leave your iPhone looking worn and make the damage worse over time. We can assess the rear housing and recommend the most suitable repair.
We can help with:
- Cracked back glass
- Damaged rear housing
- Structural damage
- Rear panel replacement
- Frame and fit checks
Getting your iPhone repaired is straightforward
You do not need to understand what has gone wrong with your phone before bringing it to us. Tell us what the iPhone is doing, and our technicians will take it from there.
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01
Bring us your iPhone
Book online, give us a call or visit one of our stores. Tell the team what is happening with your device.
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02
We check the fault
We inspect the iPhone and carry out the relevant diagnostic checks. You will know what we have found before we start the repair.
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03
We repair and test it
Once you approve the repair, our technicians carry out the work and check the affected functions before returning your iPhone.
A repair should be done properly the first time
We diagnose the problem before replacing anything
A broken screen does not always mean the screen is the only problem. Charging issues can come from the port, battery or another component. That is why we check the device before recommending a repair.
Our technicians explain what they have found and what your options are. Once the repair is complete, we test the relevant functions before handing your iPhone back.
Start Your iPhone RepairClear before you approve
You receive an explanation of the fault and the recommended repair before work begins.
Parts selected for your iPhone
We use genuine, high-quality parts suited to the device and repair being carried out.
Checked before collection
Your iPhone is tested after repair so we can make sure the repaired functions are working properly.
iPhone repair for newer and older models
Whether you have a recent iPhone or an older model that you are not ready to replace, our team can diagnose a wide range of Apple devices.
iPhone 16 & iPhone 15
Screen, battery, charging, camera and other common repairs for standard, Plus, Pro and Pro Max models.
iPhone 14 & iPhone 13
We repair common faults across the iPhone 14 and 13 ranges, including display, battery and charging problems.
iPhone 12 & iPhone 11
Keep an older iPhone going with professional repairs for common hardware faults and damaged components.
iPhone X, iPhone 8 & iPhone SE
Older iPhones can still be worth repairing. Ask our team about your model and current parts availability.
Cannot see your exact iPhone model? Send us the model details and we will confirm the available repair options.
iPhone repair FAQs
Need advice about a fault, model or repair option? Speak to the team and we’ll point you in the right direction.
Contact JD Phones1. How much does an iPhone repair cost?
iPhone repair prices vary depending on the model, fault and replacement part required. Repairs start from £25, and we confirm the exact cost before any repair work begins.
2. How long does an iPhone repair take?
Many common repairs, including screen and battery replacements, can be completed the same day. Some straightforward repairs can take around 60 minutes, depending on the iPhone model, fault and parts availability.
3. Can I walk in for an iPhone repair without an appointment?
Yes. You can walk into any JD Phones store in Newcastle, Sunderland or Heaton without an appointment. Booking online in advance is recommended if you want to secure a convenient repair slot.
4. Do you offer iPhone repairs by post anywhere in the UK?
Yes. Our UK-wide mail-in repair service allows you to send your iPhone to JD Phones from anywhere in the UK. Once repaired, we return your device using tracked delivery.
5. What iPhone problems can JD Phones repair?
We repair cracked screens, damaged displays, weak batteries, charging problems, camera faults, speaker and microphone issues, back glass damage and other common iPhone faults. If you are unsure what is wrong, we can diagnose the device first.
Find your nearest JD Phones
Whether you are looking for an iPhone repair in Newcastle, Sunderland or Heaton, you can visit one of our local stores for advice, diagnostics and repairs.
Newcastle
23 Nelson StreetNewcastle upon Tyne, NE1 5AN Get directions
Sunderland
7 Union StreetSunderland, SR1 3BT Get directions
Heaton
222 Chillingham RoadNewcastle, NE6 5LP Get directions
Ready to get your iPhone working again?
Bring us the problem. We will work out the repair.
You can visit us in Newcastle, Sunderland, or Heaton, book your repair online, or use our UK-wide mail-in service if you are further away.
Book an iPhone Repair
UK Mail-In Repair
Walk in locally or send your iPhone to us from anywhere in the UK.