A crashed drive or a phone that will not switch on does not always mean the data stored on it is gone. Our specialists attempt recovery from damaged storage devices under a no data, no fee arrangement, so nothing is owed if the attempt does not succeed.
Data emergency? A damaged device should not be turned on, charged, or used further. Doing so can overwrite the very data that needs recovering. Bring it to us directly, or call for advice before taking any further action.
From a single photograph to an entire business database, if it sits on a storage medium, an attempt at recovery is usually worthwhile.
Internal drives from laptops and desktops are recovered in our workshop. Failed read heads and firmware faults account for many of the cases we see. The click of death, together with straightforward logical failures such as accidental formatting, accounts for most of the rest.
From £75Photos, contacts and messages are recovered from phones and tablets that will no longer switch on. Water damage, a cracked screen, or a fault that stops the device from booting are the most common reasons customers bring one in. iPhone, Samsung Galaxy and iPad devices are all supported.
From £89Western Digital, Seagate, Toshiba and LaCie drives are handled regularly. A drive that has been dropped often falls into this category, as does one no longer recognised by the computer. A clicking sound on power-up is another common sign of failure.
From £95USB drives and memory sticks are recovered even after a corrupted file system or physical damage. Accidental deletion is handled as well, and this often costs less than the figure above once the device has been inspected.
From £49RAID 0, 1, 5 and 10 arrays used in home NAS units and small business servers fall within this service. Each array is rebuilt according to its own configuration, so array failures and controller faults are assessed individually rather than treated the same way.
From £250SD cards from cameras and microSD cards from phones or action cameras are recovered in most cases. A formatted card and a card the device can no longer read are the two issues we see most often.
From £39The process is straightforward, without much room for surprises along the way.
A no-obligation assessment starts the process. The fault is identified and a fixed price quoted before any work begins. Should the recovery go ahead, the diagnostic fee is waived.
Mechanical failures are examined using clean-room grade procedures, and the evaluation itself does not place the data at further risk.
Specialist tools are used to bypass the fault and extract the files stored on the device. Photographs and documents are recovered first, and database or video files follow, wherever they remain intact.
The recovered files are transferred onto a new drive, or a USB stick supplied by us. Nothing is charged until you have confirmed the transfer is complete.
All prices are fixed quotes. There are no hidden fees, and the recovery price applies only once your data has actually been retrieved.
£49 – £95
Logical recovery, accidental deletion, formatted drives and corrupted file systems.
£95 – £195
Physical faults, water damage, failed electronics and firmware issues on HDDs and SSDs.
Custom quote
RAID arrays, enterprise drives, multiple drive failures and extreme physical damage.
Payment is not required if the recovery attempt fails. A charge applies only once you have confirmed the recovered files are complete and correct.
Bring the device in today. The diagnostic costs £45, waived on repair, and there is no obligation to proceed afterward.
Success depends more on the type of fault than on the type of device. Logical faults, such as formatting or accidental deletion, are recovered in most cases. Physical faults, including water damage or a failed drive head, carry a lower though still reasonable success rate, and this is confirmed during diagnostics rather than promised beforehand.
It means what it says. A failed recovery attempt costs nothing beyond the diagnostic fee, and that fee itself is waived if you decide to go ahead with the recovery.
In many cases, yes, particularly if the phone was switched off soon after contact with the water. Corrosion develops over time, so a device brought in quickly stands a better chance than one left for several weeks.
Straightforward cases are usually finished within the same week. RAID arrays and severe physical damage can take longer, sometimes several weeks, due to the additional clean-room work involved.
Yes. Files are handled only by the technician assigned to the case and are removed from our systems once the recovery has been confirmed complete by the customer.
Many cases other shops describe as unrecoverable are resolved here. Book an assessment and let a specialist examine the device directly.
